Shipping & Returns

The ordered goods are shipped via courier service to the user's specified address. After follow-up phone call to you for order confirmation, the goods are handed over to the courier.

Terms of payment

The goods ordered at UVT EShop are payable by:

  1. COD

  2. Upon delivery of the good, the total order amount and shipping charge are paid in cash to the courier.

  3. Bank transfer

  4. Order amount is transferred to the bank account of „SC Computer – UVT”. Following the order you will receive an e-mail with our bank information. The order delivery will be started upon receipt of the money at our account. Shipping cost is paid separately to the courier.

Payments of goods to „SC Computer – UVT” are of non-advance type according to the paragraph 93, shapter 1 of the Bulgarian "Obligations and contracts law" (ZZD).

Warranty

All goods at UVT EShop are new, from official importers and representatives of the manufacturers. Each item has its warranty period indicated. In case of warranty claim, contact the authorized service(s) listed on the warranty card. Warranty does not cover:

  • Goods containing Ex-demo in the name (goods used for office or shop demonstrations up to 1 year), which have 1 (one) year warranty by the company service.
  • Goods containing Refurbished in the name (out of production/discontinued products, factory or authorized service refurbished - with original work resource), which have 1 (one) year warranty by the company service.
  • Goods containing Used in the name (used goods, from first owner, in working order with guaranteed work resource), which have not less than 6 (six) months warranty by the company service.

In case of fault of goods, covered by warranty and serviced by Sony Professional or „SC Computer – UVT” services, shipment expenses to the service are covered by the customer, while the return shipment cost (within Bulgaria) is covered by the service.

RETURN AND REPLACEMENT OF PURCHASED GOODS

Within 7 days following the receipt of the goods, the customer has the right to return or replace it, upon the following conditions:

  1. Preserved original packaging (paragraph 55, chapter 2, volume 5 of ZZPPT)
  2. There are no damages on the packaging
  3. Shipping costs associated with the return and/or replacement of the good are covered by the customer.
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